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Your Points Balance
If you had an available points balance as of September 11, 2023, you may still redeem your points for a Nutrena coupon, at the conversion rate of $1 for 250 points. To redeem your points, please contact Consumer Support at the link below on or before March 5, 2025.
Why was Plaid Perks discontinued?
The Nutrena brand team made the decision to eliminate our Nutrena Plaid Perks program, effective September 11, 2023. We look forward to serving our loyal consumers and feed their animals for years to come with a focus on unique and brand-wide promotions throughout the year.
Will there be a new loyalty program replacing Plaid Perks?
No, at this time there is no plan to start a new loyalty program.
How do I find my points balance?
You may contact Consumer Support here and our agents can confirm how many points you had remaining at the time the program ended.
Please provide your name, Plaid Perks member email address, and mailing address with your inquiry.
Will my remaining points balance expire?
All remaining Plaid Perks points, regardless of your last receipt submission date, will expire 18 months after the program end date. Members with a points balance have until March 5, 2025, to redeem their remaining points for a Nutrena Feed coupon.
Can I transfer my remaining points to another member?
Unfortunately, you can’t transfer or sell points or rewards to other members of the program.
Can I still join Plaid Perks?
No, Plaid Perks has ended, and new member registration is no longer available, as of August 7, 2023.
Can I still see any of my Plaid Perks account information?
No. The Account pages within Plaid Perks are no longer available. If you have questions about your points balance, you may submit an inquiry here and we can share that information with you.
I submitted a receipt that was not processed accurately before the program ended. Will you adjust my points?
Receipt submissions or points balances cannot be adjusted after September 8, 2023. If there was a discrepancy you need to report, please contact Consumer Support here and share with us detailed information related to the issue.
I have receipts that I never uploaded to Plaid Perks. Can I still send those in?
As of August, 21, 2023, we are no longer accepting receipts or awarding points for any Nutrena purchases.
I have not received my Plaid Perks coupon in the mail?
Coupons may take up to 15 business days to arrive. If you have not received your coupon after 15 days, please contact Consumer Support here.
My feed store does not accept the coupon that you sent me as a Plaid Perks reward. What can I do to get my discount?
If your feed store will not accept your Nutrena feed coupon, please contact Consumer Support here. Please share with us the name of the store and the city and state in which the store is located. We will contact the store to help get the issue resolved.